Last Updated:11-25-25
1. Introduction
Welcome to Palm Beach Property Solutions, LLC (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and protect your information when you:
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Visit our website
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Contact us by phone, text, email or form
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Request a quote or schedule services
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Interact with us through social media or online listings
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
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Name
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Phone number
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Email address
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Property address or service location
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Details about your property and requested services
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Photos you send us (e.g., areas needing cleaning/maintenance)
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Any other information you voluntarily provide in forms, emails, texts or calls
b) Automatically Collected Information (Website Use)
When you visit our website, certain information may be automatically collected, such as:
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IP address
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Browser type and version
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Device type (mobile, tablet, desktop)
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Pages viewed, time spent and referring URLs
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Basic cookie data (where applicable)
We may use standard analytics tools (for example, Google Analytics or similar services) to understand how visitors use our site and to improve performance.
3. How We Use Your Information
We use your information to:
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Provide quotes and respond to your requests
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Schedule and perform property maintenance services
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Communicate about appointments, changes or updates
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Send invoices, receipts or related documentation
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Improve our website, services and customer experience
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Maintain internal records for business and legal purposes
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Comply with applicable laws and regulations
We do not sell your personal information to third parties.
4. Legal Basis for Processing (If Applicable)
For users located in regions with data protection laws (e.g., GDPR-type areas), we may process your information based on:
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Your consent
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Performance of a contract (e.g., providing requested services)
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Compliance with legal obligations
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Our legitimate interests (e.g., improving services, preventing fraud)
5. Sharing Your Information
We may share your information with:
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Service providers or contractors who help us operate our business (e.g., IT, hosting, communications tools, payment processors)
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Professional advisors such as accountants or legal counsel (when reasonably necessary)
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Authorities or third parties when required by law, court order or to protect our rights, property, or safety
We only share the minimum information reasonably necessary for the purpose at hand.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
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Remember your preferences
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Improve user experience
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Analyze site traffic and performance
You can typically control or block cookies through your browser settings. However, disabling cookies may impact certain features of the site.
7. Data Retention
We retain your personal information only for as long as necessary to:
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Provide requested services
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Maintain business records
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Comply with legal, accounting or reporting requirements
When information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Data Security
We use reasonable technical, physical and administrative safeguards to protect your personal information from unauthorized access, loss, misuse or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we do strive to protect your data using commercially reasonable measures.
9. Children’s Privacy
Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us, and we will take appropriate steps to remove it.
10. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, such as:
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Accessing the information we hold about you
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Requesting corrections to inaccurate information
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Requesting deletion of certain information (subject to legal or business requirements)
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Opting out of certain communications
To exercise any of these rights, please contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites, services or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
12. International Users
If you access our website from outside the United States, you understand that your information may be processed and stored in the United States or other jurisdictions whose data protection laws may differ from those in your region.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The “Last Updated” date at the top indicates when the latest version took effect.
Your continued use of our website or services after any changes means you accept the updated Policy.
14. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Palm Beach Property Solutions, LLC
Palm Beach County, FL
Email: info@palmbeachpropertysolutionsllc.com
Phone: 571-410-8394